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iShopMasterBY JJSOFT GLOBAL
iShopMaster ProiShopMaster Pro Edition · Official Flagship
HIGH-USAGE DEVICE FORENSICS · SERIALIZED IMEI & ACCOUNTS · ZERO SHRINKAGE

Know what happens
inside your showroom.
Down to every single IMEI.

When you sell high-value smartphones, generic POS systems leak money. iShopMaster Pro gives you complete operational forensics: 360° Customer Device Passports, 2-phase warranty cards, phone-to-phone trade-in swaps, multi-cost FIFO batches, and full double-entry accounts maintaining.

Get Started with ProWatch 2:24 video walkthrough ↓

Unit-level IMEI tracking · Customer Device Hub · 2-phase warranty cards · Full accounts maintaining

ISHOPMASTER PRO
I ZONE MOBILE · LIVE CATALOG
iShopMaster Pro live POS terminal for I ZONE MOBILE with real inventory Watch the walkthrough 2:24
Flagship POS Terminal: 396 live items, Infinix/Motorola stock, Quick Pay bar, and live '🌐 Web Orders [ 6 ]' pill.
Engineered for smartphone resellers, repair hubs, and high-volume mobile showrooms. Built by JJSOFT GLOBAL.See why high-usage shops switch from Elite to Pro ↓
BUILT FOR REAL PHONE SHOP DEMANDS

The 4 reasons showroom owners choose Pro.

Every feature in Pro was engineered to eliminate real-world showroom leaks in high-value smartphone retail.

1. Serialized IMEI & Handset Profiling

Stop tracking phones as generic SKU numbers. Each handset is an individual asset with 15-digit IMEI, battery health %, cosmetic condition (Brand New, Grade A, Open Box, Refurbished), and supplier cost linkage.

2. Customer Device Hub & 2-Phase Warranty

One search pulls up a customer's complete device passport: every handset bought, active warranty progress bar (Phase 1 1-to-1 Replacement vs Phase 2 Free Service), and past service tickets.

3. Phone-to-Phone Trade-In Swaps

Take in a customer's used phone in 60 seconds. Enter IMEI and battery condition, issue instant trade-in inventory credit, apply it to an upgraded phone invoice, and collect the cash difference.

4. Full Double-Entry Accounts Maintaining

More than just POS cash totals. Pro maintains complete customer credit accounts, supplier exposure ledgers, employee salary/shortage accounts, and daily expense managers.

5. Multi-Cost FIFO Batch Accounting

When wholesale prices jump from Rs. 180k to Rs. 200k, Pro doesn't overwrite cost. Distinct batches deplete in strict FIFO order, calculating your true gross profit to the cent.

6. Forensic Action & Price Audit Trail

Every counter price discount, voided item, or stock adjustment logs the exact employee ID, timestamp, old price, new price, and supervisor PIN authorization signature.

OMNICHANNEL COMMERCE · MERQIVO PLATFORM BRIDGE

Expand your shop window to 24/7 online orders.

Why limit your showroom to walk-in foot traffic? Pro bridges directly with the Merqivo eCommerce storefront platform, routing internet orders straight to your POS counter with 1-click thermal courier printing.

Live Counter Web Order Pill

When an online shopper places an order, your POS counter lights up with an active orange notification pill: 🌐 Web Orders [ 6 ]. Cashiers know instantly without checking separate email or WhatsApp tabs.

4×6 Thermal Courier Shipping Labels

Say goodbye to handwriting courier airway bills. Click Generate Shipping Label to print standard 4×6 adhesive thermal stickers with customer address, phone number, parcel contents, and tracking barcodes.

Handheld Mobile POS (390×844)

Cashiers are not chained to a heavy desk. Pro is fully responsive for smartphones and tablets: instant camera barcode/IMEI scanning, quick category pills, serialized item badges, and sliding bottom-sheet checkout.

COMPANY CONTROLS & DATABASE FORENSICS

Enterprise business health & zero data drift.

Pro includes enterprise company settings, audit modules, and database forensic tools discovered directly in production operations.

Financial Health Meter

Automated operational liquidity analysis in Company Profile: tracks real-time Revenue vs Expense ratios (76% rev / 24% exp), 67.6% net margins, registered TIN numbers, and legal entity status.

Zakat Audit & Cloudinary CDN

Built-in enterprise modules: toggle the Zakat Audit engine for Sharia-compliant inventory valuations, and connect private Cloudinary API keys to host high-res handset intake photos securely.

Ghost Item Forensic Recovery

An automated database scanner (/system-maintenance/ghost-serials) that searches for orphaned, corrupt, or unlinked IMEIs and restores them to live "Available" status with 1-click.

ARCHITECTURAL PROOF · ELITE VS PRO

Why switch from Elite to Pro? With proof.

Elite is designed for fast cloud retail. Pro is built for high-stakes device accountability. Here is what Elite cannot do that Pro delivers out of the box.

Operational CapabilityiShopMaster Elite (Cloud POS)iShopMaster Pro (Forensic Enterprise)
Full Accounts Maintaining
Customer Credit, Supplier Payables, Employee Accounts
Flat Expense Form Only
No customer credit ledgers, no vendor payable aging.
Complete Double-Entry Accounts
Company Accounts, Customer Credit Ledgers, Supplier Accounts, and Employee Shortage Deductions.
360° Customer Device Hub
Unified Hardware Passport per Customer
Basic Contact List
Cannot see what hardware or serials a customer owns.
Device Passport 360° (`customer-device-hub`)
Search customer to see all purchased IMEIs, battery health %, RMA history, and open repair tickets.
2-Phase Warranty Card
Replacement Window vs Free Service Window
Single Binary Days Counter
Cannot separate immediate swap from service repair.
2-Phase Policy Engine
Phase 1 (1-to-1 Replacement) + Phase 2 (Free Service) with dual-color progress bar indicator.
Ghost Item & Virtual Warehouse
Damage isolation & unlinked stock detection
Standard Stock Items
Damaged items must be manually deleted or zeroed.
Ghost Item Detection & Virtual Warehouse
Automated ghost item scans, damaged write-offs, and virtual warehouse quarantine for supplier returns.
Multi-Cost FIFO Batches
Fluctuating wholesale purchase prices
Single Cost Per SKU
Buying at new price overwrites old batch cost.
True FIFO Batch Depletion
Tracks multiple purchase batches under 1 SKU; older stock depletes first at true landed cost.
Forensic Audits & Intelligence
Owner oversight & shrinkage investigation
Basic Daily Reports
No forensic discrepancies, no supplier risk analysis.
Complete Intelligence & Audit Suite
Stock Forensic Portal, Owner Flash, Customer Value (LTV), Supplier Exposure, and Zakat Audit.
THE ISHOPMASTER PRODUCT LADDER

Choose the tier matched to your store scale.

From single-PC offline repair counters to multi-device cloud showrooms and high-usage forensic device retailers.

TIER 1 · OFFLINE STARTER

iShopMaster Snap

100% offline single Windows PC. Quick barcode billing, basic quantity stock, repair ticket queue, zero monthly subscription fees.

Best for: Small repair counters & accessory shops
Explore Snap ↗
TIER 2 · CLOUD GROWTH

iShopMaster Elite

Real-time cloud POS sync. Smartphone owner view, fast barcode till, 1-click guided warranty swap wizard, and quarantine defective RMA.

Best for: Modern multi-staff phone retail showrooms
Explore Elite ↗
TIER 3 · FORENSIC POWERHOUSE

iShopMaster Pro

Unit-level IMEI tracking, Merqivo web orders bridge, 4×6 courier labels, 360° Customer Device Hub, 2-phase warranty cards, FIFO batch accounting, and double-entry accounts.

Best for: High-volume smartphone dealers & resellers
Get Started with Pro ↗
VERIFIED LIVE SYSTEM · PETTAH-GSM FORENSICS

See iShopMaster Pro
in daily showroom action.

Explore authentic system captures from the live showroom system: Omnichannel Merqivo web orders bridge, strict cash drawer entry, 4×6 courier thermal labels, 360° device passports, and defect RMA quarantine.

ISHOPMASTER PRO · 2:24 OPERATIONAL FORENSIC WALKTHROUGH
HIGH-ENERGY SALES NARRATION · SUBTITLES · 1080P
ISHOPMASTER PRO · INTERACTIVE OPERATIONAL TOUR
PHASE 01 OF 06 · OMNICHANNEL COUNTER
OMNICHANNEL COUNTER

Omnichannel POS Counter & Live Web Orders Pill

Counter cashiers receive real-time alerts from the Merqivo online store

Operational Guardrails:

  • Live 396 inventory items with instant barcode & IMEI search
  • Orange '🌐 Web Orders [ 6 ]' alert pill flashes on new orders
  • One-click Quick Pay: CASH, CARD, CREDIT, and SPLIT checkout
  • Serialized handset badges with automatic warranty assignment

Production Reality: When an online shopper places an order on your Merqivo storefront, the POS counter instantly updates with an orange notification pill showing active pending orders. Cashiers handle walk-ins and web dispatches simultaneously without tab switching.

1 / 6
Read the 6-phase Pro showroom operational walkthrough summary
  1. Phase 01 — Omnichannel POS Counter & Web Orders Bridge: I ZONE MOBILE counter loads 396 live inventory items with active serialized IMEI tracking. The orange 🌐 Web Orders [ 6 ] notification pill alerts cashiers whenever an online customer places an order on the Merqivo storefront.
  2. Phase 02 — Strict Cash Register & Anti-Theft Shift Close: Mandatory Adjusted Drawer Entry reconciliation. Cashiers select their till and count physical currency against the system expected float (Rs. -2,000). Variances log permanently, preventing cashier manipulation or cheats.
  3. Phase 03 — Storefront Web Orders Slide-Out Drawer: Clicking the web orders pill opens a slide-out drawer displaying live online orders. Cashiers convert online carts directly into counter invoices with 1-click serial handset allocation.
  4. Phase 04 — Standard 4×6 Thermal Courier Shipping Labels: Online orders print standard 4×6 adhesive thermal labels in 1-click with recipient phone, address, and courier tracking barcode — ending manual handwritten paperwork.
  5. Phase 05 — 360° Customer Device Hub & 2-Phase Warranty Card: Search customer mobile number to pull up their Unified Device Passport (100 total units, 27 active warranties, Infinix Smart 10 HD with 100% battery health) with dual-color Phase 1 Replacement vs Phase 2 Service windows.
  6. Phase 06 — Invoice Return & Virtual RMA Defect Quarantine: Handle customer returns with strict routing: choose standard restock into live available stock or isolate damaged units into Defect Quarantine, refunded via cash or Customer Wallet store credit.
PRO VERIFIED SYSTEM EVIDENCE (10 LIVE CAPTURED SCREENS)

Take a closer look at the actual system screens.

Select any screenshot below to inspect full-size forensic details directly in this window.

Flagship POS TerminalVerified UI

Omnichannel POS Counter & Real-Time Web Orders Bridge

Live counter for I ZONE MOBILE with 396 inventory items, individual IMEI serial tracking, Quick Pay buttons (CASH, CARD, CREDIT, SPLIT), and real-time '🌐 6' Web Orders notification pill connected to the Merqivo eCommerce storefront.

Initialization Guard Till AuditVerified UI

Strict Cash Register Initialization Guard & Till Reconciliation

Mandatory cashier shift lockup: cashiers cannot bypass opening drawer reconciliation or cheat on float. Staff physically count every banknote denomination (Rs.5,000 down to Rs.1) against system expected float (Rs. -2,000). Any variance requires a mandatory explanation reason for manager audit before unlocking.

Web Orders BridgeVerified UI

Storefront Web Orders Slide-Out & Order Inwarding

Clicking the counter '🌐 6' pill slides out all live pending orders placed on the Merqivo online storefront. Cashiers inspect customer name, phone, item details, and total, converting online carts directly into counter sales.

360° Device PassportVerified UI

360° Customer Device Hub & Passport (CUS-000001)

Unified client device vault: searching customer phone pulls up 100 total units, 27 active warranties, Infinix Smart 10 HD with 100% battery health, IMEI 350190350579467, and 2-phase warranty status (1-to-1 swap vs free service).

Thermal Courier LabelsVerified UI

Standard 4×6 Thermal Courier Shipping Label (All Sales Row)

Captured live from the All Sales row for order INV-000436. Click the shipping label box icon to instantly render an industry-standard 4×6 adhesive thermal label with recipient phone, address, and courier tracking barcode for 1-click printing.

Full Invoice Return & RMAVerified UI

Full Invoice Return & Defect RMA Quarantine (#INV-000433)

Captured live from sales history for invoice INV-000433 (customer Final Sprint). Cashiers choose between Standard Restock (Available Stock) or Send to Defect / RMA (Quarantine), and settle refunds through Physical Cash / Drawer Payout or Customer Wallet (Store Credit).

Mobile Responsive POSVerified UI

Mobile Responsive Handheld POS (390×844 Viewport)

Full touchscreen counter experience on smartphones and mobile tablets. Instant IMEI/barcode camera search, quick category pills, serialized item badges, and sliding bottom-sheet cart payment bar.

BI Financial Health TelemetryVerified UI

Business Intelligence Dashboard & Financial Health Telemetry

Live Pettah-GSM analytics dashboard showing Rs. 8,93,138.00 gross revenue across 105 orders, House Profit tracking, Rs. 81.93M supplier due liability, AI Business Analyst insights, and daily sales velocity curves.

Financial Health MeterVerified UI

Company Financial Health Meter & Legal Structure

Automated business health diagnostics: analyzes revenue vs expenses (76% rev / 24% exp), 67.6% net margin, registered TIN, and official legal entity structure.

Enterprise Module ConfigVerified UI

Enterprise Settings: Zakat Module & Cloudinary Keys

Deep company configuration controls: enable the Zakat Audit financial valuation module, link Cloudinary API keys for secure handset photos, and configure TIN/Registration numbers.

Ready to lock down your store and stop inventory shrinkage?

Get Started with Pro
FIELD-TESTED OPERATOR SOP GUIDES

Standard Operating Procedures in Pro.

Clear procedures for inventory managers, counter cashiers, and showroom supervisors.

SOP 01 · PHONE-TO-PHONE TRADE-IN SWAP

How to Execute a 60-Second Customer Trade-In Swap

Standard counter procedure for evaluating a customer's used phone, issuing trade-in credit, and billing the upgraded handset.

  1. Open Device Hub: Navigate to `CRM` → `Device Hub` and select the customer by mobile number.
  2. Intake Used Handset: Scan physical IMEI, record battery health % (e.g. 84%), and select condition grade (`Grade B`).
  3. Issue Valuation Credit: System calculates trade-in valuation and generates an instant credit note in the customer's wallet.
  4. Ring Up New Device: Add the customer's upgraded phone to the POS cart. The trade-in credit auto-deducts from the invoice.
  5. Collect Difference: Collect remaining cash or card balance. The used phone automatically routes into intake inventory.
SOP 02 · 2-PHASE WARRANTY VERIFICATION

How to Validate 2-Phase Warranty (Replacement vs Service)

Verify whether an incoming customer device qualifies for a 1-to-1 immediate swap or free service desk repair.

  1. Search Device IMEI: Scan the customer's IMEI into `Warranties` or `Customer Device Hub`.
  2. Inspect Two-Color Progress Bar: Review Phase 1 (1-to-1 Replacement Window) and Phase 2 (Service Desk Window).
  3. Execute Replacement or Ticket: If within Phase 1, click `Execute 1-Click Swap`. If within Phase 2, click `Intake for Free Service`.
SOP 03 · BATCH INWARD (FIFO)

How to Inward Multi-Cost Non-Serialized Batches

Procedure for recording incoming shipments at fluctuating wholesale costs without creating duplicate SKUs.

  1. Open Procurement Center: Navigate to `Procurement` → `New Purchase Invoice`.
  2. Select Catalog SKU: Choose the existing item (e.g. "Anker 20W Fast Charger").
  3. Enter Batch Cost & Qty: Input shipment quantity (25 units) and wholesale cost (Rs. 4,350).
  4. Save & Activate: Pro creates a new batch record. Older batches (Rs. 3,850, Rs. 4,100) will deplete first at checkout.
SOP 04 · PRICE OVERRIDE AUDIT

How to Investigate Cashier Price Changes in AuditLog

Procedure for auditing unauthorized counter price overrides and verifying manager PIN authorizations.

  1. Open Audit Trail: Go to `System` → `Activity & Audit Logs`.
  2. Filter Event Type: Filter by `ITEM_PRICE_MODIFIED` or `PRICE_OVERRIDE`.
  3. Inspect Event Details: The log displays: `Operator: Cashier #2 | Old Price: Rs. 4,500 | New Price: Rs. 3,800 | Time: 14:32:08`.
  4. Verify PIN Approval: Check whether the discount override was stamped with a supervisor credentials signature.
SOP 05 · STRICT REGISTER TILL & ADJUSTED DRAWER ENTRY

How to Open & Close Register Tills (Anti-Theft Workflow)

Strict cash accountability preventing cashiers from manipulating counts, overriding drawers, or pocketing float cash.

  1. Assign Physical Till at Shift Open: When the cashier enters the POS terminal, Pro forces the cashier to select their assigned Till (e.g. `Till #01 - Front Counter`) and enter the opening float count. The POS terminal cannot be operated until the drawer is officially open.
  2. Trigger Adjusted Drawer Entry: At shift end or drawer swap, click `Adjusted Drawer Entry`. The system checks all cash sales, card payments, customer credit collections, and petty cash payouts.
  3. Mandatory Blind Count: The system displays `Drawer Expected Cash` (e.g. `Rs. -2,000`). The cashier must input the physical count of currency notes and coins. No cashier can bypass or override this prompt.
  4. End Shift & Audit Lock: Click `End Shift`. Pro records the exact variance into the employee's ledger. Any cash shortage is permanently attributed to the cashier's employee account and cannot be deleted.
SOP 06 · OMNICHANNEL WEB ORDERS & 4×6 THERMAL LABELS

How to Inward Storefront Web Orders & Print Shipping Labels

Process customer online orders placed through the Merqivo eCommerce storefront and generate adhesive courier shipping stickers without manual handwriting.

  1. Monitor Counter Web Orders Pill: When an online customer places an order on your website, the top POS bar lights up with an active orange notification pill: 🌐 Web Orders [ 6 ].
  2. Slide Out Order Drawer: Click the pill to open the slide-out drawer. Review customer full name, contact phone, delivery city, and purchased items.
  3. Inward to Counter Cart: Click `Process Web Order`. The online cart items instantly load into the cashier's POS checkout screen.
  4. Scan Physical IMEI: For smartphones and serialized tablets, scan the actual physical IMEI/SN box barcode into the cart to link warranty coverage.
  5. Generate 4×6 Thermal Courier Label: Click `Generate Shipping Label`. The system renders a standard 4×6 inch adhesive shipping sticker with recipient address, parcel contents, and scannable courier airway bill barcode ready for direct thermal printing.
SOP 07 · INVOICE RETURN & RMA DEFECT QUARANTINE

How to Process Returns & Quarantine Defective Hardware

Ensure defective customer returns never get mixed back into active showroom inventory and protect retail profit margins.

  1. Look Up Original Invoice: Navigate to `Invoices / All Sales` and search the customer's receipt number or scan the receipt barcode.
  2. Open Return Modal: Select `Process Return` next to the purchased smartphone or accessory line item.
  3. Select Routing Destination: Choose between `Standard Restock` (returns pristine sealed unit back to live counter stock) or `Send to Defect` (immediately quarantines faulty unit to RMA virtual warehouse).
  4. Choose Refund Method: Select refund via `Physical Cash` or credit to the client's `Customer Wallet` for instant in-store exchange.
  5. Confirm & Quarantine: Click `Confirm Return`. If routed to Defect, the IMEI is marked as "Quarantined" with an immutable timestamp, preventing unauthorized re-sale.
PREDICTABLE FORENSIC LICENSING

An investment in
loss prevention.

Eliminate inventory shrinkage, stop unauthorized counter discounts, and maintain professional customer & vendor accounts.

Compare with Elite and ERP plans
iShopMaster Pro Violet Logo

iShopMaster Pro

LKR 99,000first year · Sri Lanka

Renews at LKR 120,000/year · Save 15% on annual billing

  • Unit-level IMEI tracking & battery condition profiles
  • Omnichannel Merqivo web orders bridge (🌐 Web Orders)
  • 1-click 4×6 thermal courier shipping label generator
  • 360° Customer Device Hub & hardware passports
  • 2-phase warranty cards (Replacement vs Service)
  • Phone-to-phone customer trade-in swap engine
  • Full double-entry accounts (Customer, Supplier, Employee)
  • Multi-cost FIFO batch inventory engine
  • Company Financial Health Meter & Zakat Audit module
  • Automated Ghost Serial forensic database restoration
Get Started with Pro
QUESTIONS ABOUT PRO

Common questions
about Pro Forensics.

Why should a showroom upgrade from Elite to Pro?

Elite gives you fast cloud billing and repair receipts. But Pro tracks individual hardware serials and financial ledgers: 360° Customer Device Hub, unit-level IMEI battery/grade specs, 2-phase warranty cards (Replacement vs Service), multi-cost FIFO batches, phone-to-phone trade-in swaps, Ghost Item detection, and full double-entry accounts (Customer Credit, Supplier Payables, Employee Tills).

How does the Customer Device Hub & 2-Phase Warranty Card work?

When a customer visits, searching their phone number pulls up their Unified Device Passport: every phone ever purchased, active battery health, and repair tickets. Pro divides warranty into Phase 1 (1-to-1 immediate replacement) and Phase 2 (free service desk repair) with an interactive two-color progress bar.

What is the "Blended Cost Lie" and how does Pro fix it?

Most POS systems overwrite the purchase cost when you buy a new shipment at a higher price, falsifying your gross profit and tax liabilities. Pro tracks multiple incoming shipments under one catalog item in distinct FIFO batches with exact landed unit costs.

How does Pro handle customer Phone-to-Phone Trade-In Swaps?

Counter staff assess the customer's used phone (IMEI, battery health, cosmetic grade A/B/C), generate an instant valuation trade-in credit into inventory, apply it to a new smartphone invoice, and collect the cash difference in one seamless 60-second workflow.

What accounts maintaining does Pro provide that standard POS lacks?

Standard POS only logs daily revenue. Pro maintains complete double-entry ledgers: Customer Accounts (credit balances, payment terms), Supplier Accounts (vendor exposure, purchase dues), Employees Account (salaries, advances, commissions, till shortage deductions), and Company Bank/Cash accounts.

A useful next step

Let’s find what fits
your shop.

Tell us how you sell, what you repair and where you want to go next.

Compare plans Talk to our team ↗