CUSTOMER SUCCESS STORY · SRI LANKA
How Pettah GSM (Pettah, Colombo 11) Runs On iShopMaster Pro
Discover how this leading Sri Lankan mobile business eliminated stock shrinkage, automated technician repair job cards, and streamlined counter billing.
About the Business & Operations
Pettah GSM is a prominent smartphone distributor and retail flagship located in Pettah, Colombo 11 — the primary mobile wholesale trading capital of Sri Lanka. Processing high-velocity counter billing, bulk serialized IMEI GRNs, and wholesale credit dispatches, Pettah GSM runs on iShopMaster Pro, seamlessly synchronized with their live online web storefront powered by the Merqivo E-Commerce Platform.
Owner Testimonial
“iShopMaster Pro handles our high-speed counter billing and bulk IMEI intake effortlessly, while syncing our live stock with our Merqivo online store in real-time.”
— Management, Pettah GSM
The Operational Challenges Solved
Zero IMEI Inventory Shrinkage: Every smartphone is tracked by Dual-IMEI and Serial Number from GRN intake to customer invoice.
Pre-Repair Diagnostic Protection: Mandatory 12-point hardware test checklist upon device intake prevents customer condition disputes.
CID Police & TRCSL Legal Shield: Logs customer NIC and passport details for all trade-in phones, completely insulating the store from stolen phone liabilities.
1-Click WhatsApp Invoicing: Digital PDF tax invoices with device IMEI and warranty terms sent directly to customer smartphones with 1 tap.
Modules Deployed in Production
High-Speed Counter POS Billing
Dual-IMEI & Serial Barcode Tracking
GRN & Supplier Credit Ledger
Daily Profit & Shift Cash Auditing
ACCOUNTING
Merqivo Omnichannel E-Commerce Sync
Certified iShopMaster Pro Deployment
This store operates on an official, active iShopMaster license with live data encryption and verified audit logs.