Question 1

How does IMEI tracking work in a mobile shop POS system?

Accepted Answer

IMEI tracking in iShopMaster assigns a unique stock record to each phone when it is received from a supplier. This record stores the IMEI, cost price, purchase date, and supplier. When the phone sells, the exact cost of that specific unit is deducted from inventory — not a blended average. This prevents stock mismatch and allows exact per-unit profit calculation.

Question 2

How does iShopMaster prevent spare parts theft in a repair shop?

Accepted Answer

iShopMaster enforces parts consumption gating: a repair job cannot be marked as Done unless the technician logs every part consumed against the ticket. Parts are deducted from inventory at the moment of logging. If a job is cancelled, parts are released back to stock. This creates a complete audit trail of every component used or returned.

Question 3

What is shift reconciliation in mobile shop POS software?

Accepted Answer

Shift reconciliation in iShopMaster calculates the expected cash balance at shift end from actual journal entries — every sale, refund, and transfer made during the shift. The cashier counts physical notes and the system compares this to the ledger expected amount. Any discrepancy is automatically posted as a financial event with a reference number.

Question 4

How does iShopMaster handle defective phone returns?

Accepted Answer

When a defective phone is returned in iShopMaster, the IMEI is moved to Defective Quarantine status and removed from available sellable stock. A supplier RMA claim is initiated automatically. The inventory journal posts the unit from Serialized Inventory to Defective Inventory account, maintaining full accounting accuracy while the supplier return is processed.

Scale. Secure.
Dominate.

01. Branch Node & Multi-Currency Sales

Core Platform Architecture

Staff Permissions

Multi-Tenant Partitioning

Fiscal Period Configuration

Approval Gateways

Forensic Audit Trails

Automated Sequences

Device Registry & Sync

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