Find the job, understand its progress and give your customer a useful answer. Compare repair job management in Snap and the iShopMaster cloud editions.
Use these questions in your demonstration. Bring an example from your own shop.
A customer should not need to wait while you search through notebooks. In your demo, create an example job, then ask another staff member to find it and explain its latest status. Check what each staff role can view and change.
Separate the customer’s reported problem from your assessment. Ask how your chosen edition records notes, estimates and changes to the work. If diagnostic checklists or additional approvals matter, demonstrate those exact steps before choosing a plan.
Follow a repair that needs a replacement part. Check how the part is recorded, whether stock changes automatically or needs another step, and how the customer’s payment appears. Confirm the complete workflow in the edition you will use.
Snap suits repair records on one Windows computer. Elite adds cloud job sheets; Pro offers more detailed diagnostic and repair workflows. Discuss ERP when your work spans branches. Compare staff access, setup and the total cost as well as the feature list.
Yes. Snap includes repair jobs on one Windows computer, with no commercial repair-job count cap under its standard licence. Compare the exact screens and job documents during the 14-day trial.
Do not choose a plan on that assumption. If automated SMS or WhatsApp updates are essential, ask us to confirm availability, setup and any message charges for your chosen edition.
Bring an example intake form, the stages your jobs follow, your printer model and a list of staff roles. Ask to follow a job from intake to collection, including a delayed part or changed estimate.
Tell us what you sell, what you repair and where your current process gets difficult.
